Department of Information Resources

Deliverables Based Information Technology Services

Contract # DIR-SDD-2150

Silotech Group, Inc. uses our deep expertise in strategy assessment and technology modernization to help government agencies improve their processes and better manage oversight. Silotech Group works at all levels of government: federal, state, local, higher education and K-12. By providing solutions that address technology issues as well as organizational change, we help government agencies run more efficiently, ultimately saving taxpayer dollars.

Silotech Group is pleased to be able to provide services to State and Local government agencies under the Department of Information Resources Deliverables-Based IT Services Contract (DBITS). This contract vehicle benefits your organization by eliminating the request-for-proposal (RFP) process and accelerating service delivery against your immediate needs. This process saves your organization time and money allowing Silotech Group to contract directly with eligible entities, including Texas state agencies, public institutions of higher education, public school districts, or other local government entities.

Combining our DBITS contract with our WBE/MBE/SDVOSB/DBE/HUB certified status, you will benefit from a streamlined process allowing you to get more done with one, local vendor at a significantly lower cost while meeting all your diversity requirements.

For More Informationon the DIR Cooperative Contracts Program.


 

Contact Information

For quotes, purchase orders, and warranty information, please contact Silotech at our San Antonio office. Our address and phone number are:

DBITS Contract # DIR-SDD-2150
Kelly Tremont Chief Operating Officer
Phone 210.569.0956
Fax 210.569.0949
Address 10100 Reunion Place, STE 250
San Antonio, TX 78216
Email ktremont@silotechgroup.com
 
Awarded Categories


 

The services Silotech Group provides under this contract vehicle include:

  • Application Maintenance and Support
  • Business Intelligence (BI) and Data Warehouse
  • Independent Verification and Validation (IV&V)
  • IT Assessments and Planning
  • Service Oriented Architecture (SOA)
  • Project Management
  • Enterprise Resource Planning (ERP)
  • Technology Migrations and Upgrades
  • Application Development
Placing an Order


 

The value of any one SOW may not exceed $10 million including all extensions, renewals, and change orders. In order to be awarded a Purchase Order hereunder, Vendor(s) must respond, in writing, to a Statement of Work (SOW) for services as issued by Customers (State Agencies), consistent with the Terms and Conditions of the DIR DBITS Contract. Vendor(s) shall only respond to SOWs for Technology Categories which Vendor(s) have been awarded in the DIR DBITS Contract.

The following is a step by step process for executing a procurement from the DIR DBITS contract:

  • Customer creates an SOW for release to vendor(s). The SOW must be complete, signed by an authorized representative of Customer and must be in the form contained in Appendix C.  Appendix C – Statement of Work
  • Customer Releases SOW to one or more approved DBITS vendor(s) of their choice in the selected category. Response timeline is at the Customers discretion.
  • Customer evaluates response(s) and selects a vendor.
  • Customer issues a Purchase Order. Vendor understands that no work under any SOW issued by Customer shall commence until receipt of Purchase Order.

Some additional notes on the delivery and negotiation process:

  • Service provided under this Contract shall be based on the Statement of Work form set forth in Appendix C.
  • Customers may negotiate the terms and conditions of a SOW to suit their business needs, so long as the SOW terms and conditions do not conflict with or weaken the terms of the DIR DBITs Contract.
  • Vendor shall perform its work in compliance with the DIR DBITS Contract and the agreed upon Statement of Work with Customer.
  • Customers purchasing services under the DIR DBITS Contract shall negotiate pricing directly with the Vendor in accordance with the Customer’s Statement of Work

Description of Technology Categories


 

Application Maintenance and Support

Application Maintenance and Support includes the skills and requirements for supporting application systems, including troubleshooting, modifying, maintaining and enhancing legacy systems. Application Maintenance and Support also applies to applications running in a production environment.

Examples of included services: research, analysis, design, programming, testing, documenting and implementing maintenance changes; correcting software errors; modifying reports and ensuring accurate report runs; making modifications to the applications and documentation; writing ad hoc queries; loading and applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery testing, planning and documentation. Services may need to be available 24/7 or on an on-call basis


 

Business Intelligence (BI) and Data Warehouse

BI enables an organization to perform in-depth analysis and includes, where required, data mining of detailed business data providing real and significant information to business users. BI may include an integrated group of operational and decision support applications and databases. BI makes use of tools designed to easily access data warehouse data. A data warehouse collects, organizes and makes data available for the purpose of analysis and gives organizations the ability to access and analyze information about its business. The function of the data warehouse is to consolidate and reconcile information from across disparate business units and IT systems and provide a context for reporting and analysis.

Examples of included services: architectural design, extraction, transformation and loading of data sources; planning, assessment, product installation and tuning; prototype development, deployment, data cleansing, data mart development and support; data migration, integration with data mining; integration with business intelligence tools and/or systems; data scrubbing; data transformation; training and knowledge transfer.


 

Enterprise Resource Planning (ERP)

ERP is an amalgamation of an organization’s information systems designed to automate and integrate a variety of functions, commonly referred to as back office, including financials, human resources and asset management. Neos is the only HUB providing ERP services on the DBITS contract vehicle.

Examples of included services: planning and assessment; requirements development; business process reengineering (BPR); implementation and conversion services; application programming and support services; database administration, system software administration and support; functional support; and training support.


 

Independent Verification and Validation (IV&V)

IV&V focuses on mission critical software by conducting reviews and in-depth analyses of products that carry the highest level of risk and checks that a product, service, or system meets specifications and that it fulfills its intended purpose.

Examples of included services:Validation of software design to meet system needs/requirements; traceability of safety critical requirements; design analysis of selected critical algorithms; and code analysis of mission-critical software components.


 

Application Development

Application Development means the development of new application’s which may be mainframe, server, network-based, web-based or a combination. The requirements for new applications may require interfaces to existing applications.

Examples of included services: researching; analyzing; gathering requirements; designing; programming; testing; documenting and implementing; applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery planning and documentation.


 

Service Oriented Architecture (SOA)

SOA organizes business software in a granular fashion so that common functions can be used interchangeably by different departments internally and by external business partners. The more granular the components (the more pieces), the more they can be reused. SOA is a way of thinking about IT assets as service components. When functions in a large application are made into stand-alone services that can be accessed separately, they are beneficial to several parties. SOAs are implemented via application programming interfaces (APIs) that allow components to communicate with each other.

Examples of included services: planning and assessment; requirements development; proof of concept; implementation; deployment; governance; application programming and support services; system software administration and support; and training support.


 

IT Assessments and Planning

IT Assessments and Planning may include IT effectiveness, maturity, governance, project management and architecture. Strategic planning activities may include mission statement development, visioning and goals, objectives, and strategy development. Tactical planning may require that actionable plans and roadmaps be provided.

Examples of included services: IT assessments, including enterprise architecture; staff knowledge, skills and abilities (KSAs) assessments; and strategic and tactical planning.


 

Project Management

Project Management service providers may perform any or all of the project management processes identified by the Project Management Institute as published in Table 3-45 of the PMBOK® Guide, Third Edition or most recent.

Examples of included services: utilizing the Customer’s tools and processes, using off-the-shelf tools or using Vendor’s own proprietary tools and processes to manage a project.


 

Technology Migrations and Upgrades

Technology Upgrade/Migration may be required to increase business functionality, reengineer a business function, keep current with vendor upgrades or when upgrading existing technology. Technology Transformation may be accomplished by converting/migrating legacy applications to new technology either with or without new business functionality or it may include introducing new technology into the enterprise. Technology Upgrade/Migration may also include providing website content accessibility compliance.

Examples of included services: assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative. Also included are: technology transformations, which may include, appropriate Return on Investment (ROI), benchmarks and milestones. The following activities may also be included: planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services; and training support.

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