All students attending Silotech Academy must have graduated from High School or and passed an equivalency exam, have a valid photo ID, be in good standing with our financial department, and meet the prerequisites for the class in which they are enrolling.
Registration can be completed either on-line or in person. To register on-line, go to www.silotechgroup.com, find your desired class on our schedule and complete the information as requested. Registration needs to be completed 24 hours before the start of class.
The tuition includes all registration fees, cost of books, and courseware. (Title 40, Texas Administrative Code, Section 807.175)
Silotech Academy does not accept or give credit for previous education, training, or experience. (Title 40, Texas Administrative Code, Section 807.175)
There are no grades or pass/fail records kept or recorded. Through testing and certification a pass or fail is recorded; however, that information is the personal information of the student. The student must keep accurate records for themselves. (Title 40, Texas Administrative Code, Section 807.175)
Silotech Academy does not report on a qualitative (grade-based) element and a quantitative (time-based) element. (Title 40, Texas Administrative Code, Section 807.175)
Attendance is taken daily in all classes and regular attendance to class is encouraged. For classes in which students receive a certificate of completion, an attendance record of at least 80% is required.
Students should endeavor to arrive in the classroom 15 minutes before class starts to allow time to settle into their learning mode. Late arrivals should be minimized due to the disruption this can cause the entire class. If a late arrival can’t be avoided, the student should let Silotech know as soon as possible.
As with late arrivals, early departures are discouraged and can be disruptive to the class as a whole. The student should get the approval from the instructor earlier in the day so that any potential interruption can be minimized.
If the student is absent more than 80% of the class schedule, then a certificate of completion will not be issued. Class fees will not be reimbursed for any class or portion of a class missed.
The courses at Silotech Academy are structured as a Seminar and last from 1 to 5 days. We do not have a standard policy on Make-Up Work; however, we may consider each case individually and provide alternative options, if feasible.
Free parking is available in the facility’s parking garage.
Silotech Academy is a smoke-free and strictly adheres to City Ordinance. Smoking areas are located in designated areas outside of the facilities.
Silotech Academy acknowledges the possibility that incidents may occur outside the academic setting that might result in a student feeling he/she is the object of unjust treatment by a Silotech Academy employee. This concern could include misconduct or a condition the student believes to be unfair, inequitable, discriminatory, or a hindrance to the student’s educational progress. This policy does not apply to decisions regarding financial aid eligibility, student disciplinary actions, or those pertaining to academic matters (see Academic Grievance Procedure above).
Prior to initiating a formal grievance, the student should make a reasonable effort to resolve the problem with the person, or supervisor of the program, against whom the complaint is being made. This should occur as soon as possible following the protested circumstance. If the complaint is not resolved to the student’s satisfaction, the following formal grievance procedure can be initiated.
Within 5 working days of the final informal attempt at resolution, a signed and dated written complaint should be made to the immediate supervisor of the person or program against whom the complaint is being made. All grievances must include the following:
The effective date of termination for refund purposes will be the earliest of the following:
A student of the school or college who withdraws from the school or college as a result of the student being called to active duty in a military service of the United States or the Texas National Guard may elect one of the following options for each program in which the student is enrolled:
Courses are subject to cancellation if the predetermined minimum enrollment is not attained. If a class is cancelled, every effort will be made to notify students by phone or electronic mail prior to the first class meeting. Silotech Academy may cancel classes with low enrollment, at which point you will be given the option to reschedule to a later class date with no additional fees charged to the student.
The student may reschedule, or cancel any course for which they are registered up to twenty-one (21) calendar days before the course commences without penalty. A fee of 50% of the course fee will be charged if a course is canceled or rescheduled between one (1) and twenty (20) calendar days of the first day of the course. If a student fails to attend a course for which they are previously registered, or cancels or reschedules on the day of the course, a cancellation fee of 100% of the course fee will be charged.